Google Pixel 4a’s ruinous “Battery Performance” update is a bewildering mess

Two hours on a charge or less

One Ars staffer who had a Pixel 4a still in use received the update. They saw their battery life drop from "Still working" to "Two hours on a charge," in their estimation. They had chosen the Google Store credit option before the update arrived and before the battery life drop became apparent. Once chosen, a different appeasement option could not be selected.

Others have noted all but unusable battery life on their phones, as seen on subreddit threads and blog summaries.

Even technically savvy Pixel owners will have a hard time avoiding the update. Google last week removed all of the Pixel 4a's factory images from its website, preventing owners from rolling back their firmware without having to go hunting for an image (or convert to a third-party offering, like LineageOS). With no source and debug code posted for the tweaked kernel, third-party firmware providers cannot easily incorporate the battery fixes.

Some Pixel 4a owners have reported that, even after a battery swap, their devices have the same limited battery capacity. This would affirm Martin's suggestion of a faulty battery cell type and that batteries with those same cells are still being used in replacements. (Martin's post provides serial numbers one can look for on the battery part to indicate the cell manufacturer.)

$30 per year to receive $50

As seen on a wiki page on the Pixel 4a battery program hosted by repair advocate and YouTube creator Louis Rossman, and noted by Pixel 4a owners on Reddit (and the Ars staffer), the $50 credit offered by Google is paid out through vendor Payoneer.

Signing up to be paid through Payoneer requires providing a Social Security number or other identification, birth date, and checking account details to a financial services firm most non-business owners would not recognize. Payoneer notes on its site that it charges a $30 annual account fee for accounts that receive less than $2,000 in 12 months. It is seemingly left up to Pixel 4a owners to close out their Payoneer accounts after receiving their credits.